Return & Exchange

Disclaimer

All products sold on this web-site are sold on ‘As Is” basis. Customers are requested to check the product for any defect(s) upon the delivery of the same. In case the customer wishes to raise any replacement query, it needs to be done within 24 hours of the product reaching the customer else it would be deemed ineligible for any return/refund/replacement.

The following would be the conditions of the replacement policy –

1. The replacement would be restricted to the identical product

2. The replacement will be done only in the case of wrong size or any defect

3. The actual replacement will be initiated only once the goods have reached the original shipper from the buyer

To start a return, you can contact us at  lailaroohifaisaldesigns@gmail.com. If your exchange is accepted, we’ll send you an exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any return questions at  lailaroohifaisaldesigns@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.